Privacy Statement
This Privacy Statement applies to BagTropolis.com (the “Siteâ€), as owned and operated by Tropolis Group LLC doing business as BagTropolis.
What is our commitment to you?
At BagTropolis we are sensitive to your privacy concerns, and are committed to letting you know what information we collect about you, how the information is being used and what choices you have regarding the collection and use of the information gathered as a result of using the Site. Please take a moment to review this Privacy Statement (“Statementâ€). This Statement is only applicable to this Site, and not to any other websites that you may be able to access from this Site, each of which may have data collection and use practices and policies that differ materially from this Statement.
What types of personal information do we collect about you?
When you register on the Site you are required to provide us your email address, a password, your full legal name, valid credit card information, and a full billing address, including street address, city, state, zip code, and a telephone number. To protect ourselves and our customers from fraud, we may also collect additional information about our registered users from credit bureaus and other consumer information services. Each time you use our service, we collect information about your usage. For example, we collect information regarding the products you browse and the orders you place on the Site. If you contact us by letter, phone, online chat, or email, we may collect your sender information and may collect the other information you voluntarily disclose to us. We will also collect information in order to notify you about products, services, and other opportunities we think will be of interest to you. We will also collect certain information arising out of your use of the Site, or augment the data we collect with other information from other online or offline sources. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you. Corrections or updates to your information including but not limited to your email address, phone number, credit card information and billing address can be made through the edit profile section of your account. For your protection, should you contact our Customer Service Department to request help making changes to your profile, our customer service representatives may request supporting documents before making any changes or updates to your profile.
How do we collect personal information from you?
We collect information that our registered users supply to us directly, such as in forms on the Site. We collect information about our customers from credit bureaus and other consumer information services. We collect information from emails and other contacts sent to us by our customers and users of the Site. We collect information electronically on all users of the Site, including customers, by means of cookies. Please see Use of Cookies section below.
Do we share information with third parties?
We may share information about you with affiliated and non-affiliated third parties when you register on the Site. We may share personal information with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site. We sometimes disclose the Personal Information and Demographic Data we collect to companies that operate various services for us such as marketing distribution, advertising, or certain product functionalities. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or portion of our assets, your personal information will likely be among the assets transferred. We may share your non-public Personal Information with non-affiliated third parties as permitted by law. We may also be required to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar circumstances. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.
The Site may contain links for other offers and products that we feel you may have an interest in. We believe these sites share a similar commitment to consumer privacy and urge you to review their privacy policies when visiting their sites. We are not responsible for their privacy practices.
Opt Out Marketing Options
You have choices when it comes to learning about new offers or products offered by BagTropolis, its partners or affiliates. If you do not wish to receive offers of products from BagTropolis, its partners or affiliates, here are the methods in which you can opt out:
1. Email Opt-out Options: Each newsletter e-mail we send includes instructions to opt-out. You may opt out from our Newsletters by editing your profile on the Site. You may exercise this opt out choice at any time.
2. Refusing Cookies: Subject to the section below pertaining to cookies and web bugs, you have the ability to prohibit being served an advertisement based on cookie technology. We utilize reputable third-party vendors to serve advertisements. If however, you are not comfortable with cookies, you can adjust the settings within your browser to further prohibit being served a cookie. Please see the browser's instructions to perform this task.
Traffic Data for the Site
We automatically track and collect the following categories of information when you visit the Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We use anonymous information to analyze the Site traffic, but we do not examine this information for individually identifying information. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer the Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.
Use of Cookies
A cookie is a small piece of information that many websites use to help make shopping online easier. The information is stored on your computer's hard drive and provides a number of conveniences for you. Like many websites on the Internet, we may set and access cookies on your computer to provide you with customized content and to assist in providing the products that you have requested. We also work with companies who provide services to maintain our website and email efforts and enable those service providers the rights to use cookies on our website. Third party service providers are prohibited from using information gained from cookies for any purposes other than those in this Statement. Most cookies are "session cookies," which automatically delete themselves from your hard drive after each session. Like many websites, we may automatically track information based upon your behavior on the Site. We may combine information that we obtain through the use of cookies with personal information, other aggregate or anonymous data, including a unique ID that we may assign you. As described above, we and trusted third parties use this information to better understand, protect and provide products to our customers. The information may include such information as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, IP address and number of clicks to analyze trends, administer the Sites, track user's movement in the aggregate, and gather broad demographic information for aggregate use. If you want to prevent a third-party advertising network from setting and/or reading cookies on your computer, you may wish to alter the cookie settings within your browser. Please review the instructions for your browser on how this is performed. Please see "Opt Out Marketing Options" above for information on how to opt-out of sharing your Information.
What is our statement relating to former customers?
Our policy regarding the collection and use of information about former customers is the same as that regarding the collection and use about existing customers (refer to section titled: What types of personal information do we collect about you?).
How do we protect your information?
We restrict access to nonpublic personal information about you to those of our employees who need to know that information in order to provide products to you. We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information. We store the information you provide to us and the information we collect electronically in our computer databases. We maintain a variety of security measures to protect personal information in our control from unauthorized loss, misuse, alteration, or destruction. Please be aware, however, that although we make good faith efforts to maintain the security of personal information in our control, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. BagTropolis protects your information over the Internet by using a secure web server, which allows web browser programs (such as Microsoft Internet Explorer or Safari) to interact with our web server via an encrypted session. We employ a Secure Sockets Layer (SSL) connection that provides an encrypted connection between your computer and BagTropolis. The 256-bit encrypted connection scrambles ordinary text or data into cyphertext to safeguard sensitive information during its journey across the Internet. The information is decrypted, or put back into a readable format, when it reaches its intended destination. Depending on which browser you use, you will know you are in secured area by "https" and/or a lock appearing next to our web address. When you visit the Site, you may move in and out of secured areas. You will be in a secured area anytime that you are on an order page or other page that requires you to enter personal information.
A special note regarding people under 18 years old
The Site is not intended for use by children, defined as individuals under the age of 18. We do not knowingly solicit personal information from children or send them requests for non-public personal information. Consumers under the age of 18 must not send any personal information to us, including but not limited to information such as name, address or e-mail address.
Privacy Statement Changes
We reserve the right to change this Statement at any time. Any such change, update, or modification will be effective immediately upon posting on the Site. You agree to obtain annual notices of, and changes to, this Statement electronically by visiting this Site. Therefore, we encourage you to review this Site from time to time to review changes to our Statement.
Last Updated: June 10, 2010